CDPHE Ratings For Assisted Living Facilities And Nursing Homes In Denver
If you’re evaluating assisted living facilities, residential care facilities, memory care facilities or nursing homes (skilled nursing facilities) in the Denver area and would like an objective view of the care provided at the facility, the Colorado Department of Public Health and Environment (CDPHE) is a great resource.
Colorado Department Of Public Health and Environment (CDPHE)
The CDPHE conducts annual health surveys of the hundreds of facilities located across the state of Colorado and also tracks occurrence reports and complaints that are reported by residents, residents’ families, and/or the facilities themselves.
Health Surveys For Assisted Living Facilities And Nursing Homes In Denver
In health surveys conducted by the department of health, the scope and severity of problems at assisted living facilities and nursing homes are ranked. The scope of deficiencies could be:
- isolated – only one resident or a limited number of residents was affected
- pattern – more than a limited number of residents were affected, the same problem occurred in different parts of the facility and/or the same problem occurred repeatedly
- widespread – problems were found throughout the facility, systemic failures occurred, and/or a large proportion of the residents were affected
Deficiencies at assisted living facilities are also ranked by severity (Level 1, Level 2, Level 3, and Level 4), which rates the amount of risk to the residents and/or the actual harm.
Occurrence Reports And Complaints For Assisted Living Facilities And Nursing Homes In Denver
In Colorado, assisted living facilities (large facilities and residential care facilities) and nursing homes are required to report – within one business day any “occurrences” or complaints. These could include: abuse (physical, verbal, or sexual), injuries, neglect, theft, diverted drugs, and more.
The CDPHE has records on all of the assisted living facilities and nursing homes that it oversees. You can search the CDPHE’s records by:
- payment options (Medicare, Medicaid, Private Pay, or a combination of the three)
Once you make your selection of city, county, and/or payment options, you’ll see a list of assisted living facilities and nursing homes, in alphabetical order. When you click on the name of a facility, you can get information on:
- number of bed/residents
- number of occupied beds
- type of ownership (non-profit, for profit)
- contact information for the facility, administrator, medical director, and ombudsman
Most importantly, you’ll see a list of all of the occurrences and complaints that have been reported in the past three years. You can click on an occurrence or complaint report and read:
- a description of the occurrence
- the facility’s action
- the CDPHE’s findings
- comments submitted by the facility
Most assisted living facilities, residential care facilities, and nursing homes have received deficiencies on their annual health surveys and/or had complaints or occurrences filed against them. No one’s perfect, mistakes happen, and the larger facilities have hundreds of residents and an large team of caregivers, which means that something’s bound to happen, sometime.
So, you don’t necessarily need to rule out an assisted living facility, residential care facility, or nursing home for isolated incidents. But if you perform due-diligence research on CDPHE’s website and find a slew of deficiencies in the annual health survey or a litany of occurrences and complaints, you may want to think twice about moving yourself or someone you love into the facility.
Incomplete Records At CDPHE
It’s important to note that the CDPHE’s website doesn’t have records on some of the assisted living facilities and nursing homes in Colorado. If you don’t see the assisted living facility, residential care facility, or nursing home that you’re interested in listed on the CDPHE’s site, contact the facility and ask for information. Request the results of their last three annual health surveys and a complete list of all occurrences and complaints that have been reported in the past 3 years.